FAQ - XTAG Magnetic Key-chain Apple Watch Portable Charger

XTAG Ultra Portable MFi Certified Apple Watch Charger - Built-in Battery Able To Fully Charge Apple Watch


► Is XTag waterproofed? What if I drop it into the sink?

XTag is not waterproofed. However, we have X2O waterproof spray which can make any electronic devices waterproofed. It can be used on XTag and any charging cables or chargers.

Check out more: X2O waterproof spray.


► I already put my Apple watch on XTAG Apple Watch charger, why it is still not charging?

You need to press the button on the right hand side of XTag so that it can start charging. For charging of XTAG and your Apple Watch, please click HERE.


► Can I charge my iPhone or iPad with XTag wireless charger?

No. XTag is especially designed for Apple Watch and cannot be used to charge other Apple devices.  However, we provide XMag magnetic lightning cable for apple devices. You can click HERE for more information about XMag.


► Will the magnetic function affect my Apple Watch?

No, it won’t. The magnetic platform is only for firm attachment of your Apple watch and XTag. For charging of XTAG and your Apple Watch, please click HERE.


► How do I charge XTag portable Apple Watch charger?

You can charge it with a USB cable and attached it to any power strips. It takes about 2 hours to fully charge XTag. For charging of XTAG and your Apple Watch, please click HERE.


► Why is XTag different from other watch chargers?

This wireless Apple Watch charger is fashionable, portable and of high technology. It consists of a magnetize charging platform which automatically starts charging once you stick your Apple Watch on it. It is wireless and so small that you can carry it in your bag or pockets. You don’t need to bring any cables for charging. With XTag, you can charge your Apple Watch anytime anywhere.

Also, it has got MFi certification which proved that it is certificated by Apple. Quality and safety is definitely assured. You can charge your watch without any worries. For charging of XTAG and your Apple Watch, please click HERE.


► What Apple Watch series does XTag support?

This portable Apple Watch charger supports Series 1, 2, 3 and 4, Nike+ Series 2 and 3, LTE (GPS plus Cellular).


► How many times can XTag charge my Apple Watch?

This Apple Watch wireless charger has 700mAh Li-Polymer battery and can fully charge your Apple Watch for up to 2 times. For charging Apple Watch with XTAG Apple Watch charger, please click HERE.


► Does XTag have any quality or safety certification?

The Apple Watch wireless charger XTag has got RoHS, CE, FCC, Reach, MFi Apple certification. It is of high quality and totally safe to use.


► How heavy is XTAG Apple Watch charger?

It is very light and only weights 51g.


► How large is XTAG Apple Watch portable charger?

It is 53.06mm x 39.90mm x 18.20mm and only half size of a credit card.


► What is MFi certification?

Apple Inc.'s MFi Program ("Made for iPhone/iPod/iPad/Apple Watch") is a licensing program for developers of hardware and software peripherals that work with Apple's iPod, iPad, Apple Watch and iPhone. The name is a shortened version of the original long-form Made for iPod. Companies joining the MFi program and passing certification tests are able to display certain MFi-related logos on their product packaging, like the "Made for iPod" badge.


► How long does it take to fully charge my Apple Watch with XTAG?

The magnetic charging platform of XTAG is from Apple company. Therefore, the charging speed of XTAG is similar to that of Apple Watch station.