FAQ - XMAG Magnetic Charging Cable (FOR ANDROID / APPLE DEVICES)

XMAG Magnetic Charging Cable (FOR ANDROID / APPLE DEVICES)

► Is the magnet strong enough to pull anything out of the phone?

No, it's not.


► Does the product have both iOS and Android charger connections?

XMAG-LC is for iOS.

XMAG-MUC is for Android.


► What is the length of the cord?

The length of XMag exceeds 3 feet or 1 meter.


► How much width does the cable need to connect?

The width of the charging head is 9 mm or less than 3/8 inch. Therefore, the opening of your case should be slightly wider than the above dimensions.


► Can I use the adapter tip with waterproof phones in the water or does it need to be removed?

It can prevent dust and water from splashing out, but it cannot be used in water.


► Is this compatible with iPhone 5S?



► Can it be used with ZTE Zmax pro's Type C charging?

No, it won't work because it's a micro USB charger.


► When will longer cables be available?

We are currently developing a longer power cord, but there is actually no release date yet.


► When will the USB Type C connector be available?

We know that Type C connectors are becoming more and more popular and will consider this in 2019.


► Does it have fast charge?

For fast charging, you need a fast charging adapter. Our XMag is compatible with fast charging adapters.


► Is it specifically compatible with the Samsung S7?

It fits any micro USB device.


► Does this charger fit the new Galaxy S8+?

No, it does not, this cable comes with a micro USB and a Lightning plug, whereas the S8 has a USB C port.


► Does it support Qualcomm quick charger 3 and data sync?

Yes, for XMAG-MUC micro USB cables.


► How can I get extra tips for this chord?

You can get them from our store.  Both Micro-USB and Lightning Tips are available.




► Does it allow quick charge 3.0?

QC3.0 is a charging protocol, which depends on the charging adapter, not the cable. The cable supports a maximum charging current of 2.1A and a charging voltage of 12V. In other words, the cable supports QC3.0.


► Will this work with HTC 8?

Yes, it will.